Here is a listing of the folders, and their role in
message handling.
All messages
This is a special folder that actually shows all
messages in all folders. Each message is color coded, so that you can see
which folder it normally belongs in. The All messages folder is
useful to find all messages sent from a particular user, or all messages
that occurred during a certain time frame, etc. Generally the All
messages folder is used in conjunction with the sorting ability of the
message list. Again, just click on one of the column headers to sort by
that column.
Inbox
The Inbox is where all messages arrive for
processing. If the
Filter settings are set for fully automatic
processing, messages may never actually appear in the Inbox because
they will be automatically forwarded to the Display queue or
Blocked folder. However, if the Filter settings are set for one of the
manual modes, then messages will appear in the Inbox where they can be
screened and either blocked or forwarded to the display.
Display queue
The Display queue is where messages are placed
when they are ready for display in either video or laser. Messages are
automatically extracted from the Display queue by
VMU or
LivePRO.
Display archive
The Display archive contains all messages that
have already been displayed.
Blocked
The Blocked folder contains all messages that
were blocked for one reason or another. Messages may be blocked if the
sender is specially blocked by the Sender filter, or if the sender is
banned in the
Users list, or if the message contains offensive
content. Messages may also be blocked if a
Voting session was in progress and duplicated
votes were sent by a user when the Allow duplicates voting option
was disabled.
User profile
The User profile folder contains messages that
were sent in by users to change their
profile. Users may send messages to change their
nickname, text color, picture and subscription status.
Outbox
The Outbox is where messages are temporarily
stored by IMU that are waiting to be sent. Normally, messages do not stay
in the Outbox for very long, and they will be sent when it is
convenient for IMU to do so.
Sent
The Sent folder contains all messages that were
sent by IMU. Typically these would be Welcome messages, Warning messages,
or Bulk messages.
Deleted
The Deleted folder contains any messages that
were manually deleted by the operator. When a new message comes in, you
have the choice of displaying it, blocking it, or deleting it. If you
press the Delete button, messages will go into the Deleted folder.
System
The System folder contains internal messages that
occur between IMU and the message receiving/sending devices (modems).
These messages are generally part of internal self-test operations.
Voting
The Voting folder contains any
voting-related messages that were received from
users when a voting session was in progress. The messages in this folder
can be used as an audit trail, to verify that the voting was fair and
accurate.
DJ
The DJ folder contains any messages sent by users
that begin with the DJ keyword. Users may send messages to IMU, not for
the purpose of display, but instead to request that the DJ play a certain
song, or start a promotion.
Alert (Critical)
The Alert messages folder contains any critical messages
that were received with one of the Alert keywords present. |